The ORS rates transport operator performance against New Zealand transport standards and regulations.
Outlines the benefits of the ORS for operators, drivers and all road users.
Explains how ORS ratings are calculated, what information is collected and how it is weighted.
Tips on how to gain a five-star ORS rating.
How we let you know your proposed ORS rating.
What to do if you believe we've made a mistake with your proposed ORS rating or an event that contributes to your rating.
Answers to frequently asked questions about the ORS.
Advice for testing agents on their responsibilities under the ORS.
The NZ Transport Agency is making major changes across the board to how it regulates the heavy vehicle transport sector, as part of the regulatory compliance review. That includes reviewing the Operator Rating System.
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New Zealand Government